AboutMyLetter.com
Pension Communication Services
Finding people all over the globe
I received a letter forwarded by the IRS:
The IRS provides a service to forward letters to individuals if the information being provided is in the person’s best interest. Our company uses the IRS’s letter-forwarding service to locate plan participants who may be entitled to a benefit from a former employer, union, or plan agency.
The only purpose of this letter is to update your address information, and obtain beneficiary information if the participant is deceased. This information will not be provided to the IRS, or any other individual or agency. The address information you supply is strictly confidential and will only be provided to the company, union, or plan agency that owes you benefits.
Answers to the most common questions:
Q: Who are you?
A: We are an address location firm. We find people who are due benefits, usually in the pension and retirement arena. If you received a letter, a former employer has contracted with us to locate you. Companies are required by law to have current addresses on all plan participants in order to send necessary information.
Q: Are you affiliated with the IRS?
A: NO. We are a private company. We simply use the IRS to forward letters to plan participants who may be entitled to benefits. The IRS, by contract, agrees to forward our letter to your last known tax address. This address has not been disclosed to us, so we need you to fill out the information card and return it to us in the postage-paid envelope provided.
Q: What if I did not work for any of the companies on the back of the letter?
A: Companies are regularly bought by other companies, or merged with other companies. If you do not recognize the company on the letter, and cannot think of any former employer that has been bought or merged, feel free to contact us using the phone number on your letter and we will try to obtain the information for you. Please realize that high call volume can cause a busy signal to occur. If you would rather not make a phone call, you can mail in your response and you will be receiving more detailed information within a few months.
Q: I just received your letter. What do I do?
A: Please complete the card that was enclosed and return it in the envelope provided. After we receive your address, we will forward the information to the appropriate company and they will contact you, usually within 90 days.
Q: How much money am I owed?
A: Our purpose is to put your former employer (or union) in touch with you to communicate specifics about benefits owed. We do not have access to specific dollar amounts. That information is confidential between you and the company.
Q: If my former employer already has my address, why are you contacting me?
A: There are a few reasons your employer may have sent us your name. First, benefit departments usually reside at the corporate headquarters. Branch offices, or local unions, don’t always communicate your current address information with the main office. Second, companies need to confirm that the address they have is correct. They have an address in their system, but do not know if the address is still current. Third, your former employer may have tried to mail you something, and it was returned by the Post Office. Additionally, your former employer may have your current address, but an administrator handling the pension administration does not.
Q: When will I hear from my former employer?
A: We ask our clients to contact you by mail within 90 days. Depending on the size of the project, they may need more time.
Q: I contacted my former employer. Why are they not familiar with your company?
A: We often work with the benefits department at the corporate headquarters. Satellite offices may not be informed of the project. We also regularly work with third-party benefit administrators, which are companies hired to manage all benefits duties. If you have doubts, contact us and we will let you know which office requested the search.
Q: Why do you need my Social Security Number?
A: Your SSN was provided to us by your former employer to obtain a current address for you. Social Security Numbers serve as record identifiers, which means we need your SSN to retrieve your record. We have hundreds of thousands of people that we are searching for at any given time, and it is impossible to know which record to update without an SSN.
Check out more specific information based on the date of your letter:
Pension Benefit Information
P.O. Box 10308
San Rafael, CA 94912